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What do I do if I forget my password?
What are the technical requirements for IXL?
What should I do if I forget my username?
How do I change my password?
How do I get an account for the iPad, Android, or Kindle app?
Practice & awards
How can I find a skill to work on?
How does the SmartScore work?
How do I earn certificates and awards?
Can my students practice any grade level?
Is there audio available for younger students?
IXL Analytics & standards
How can I find an IXL Analytics report that best suits my needs?
Is IXL aligned to the Common Core math and language arts standards?
How do I print an IXL Analytics report?
How do I export my students' scores?
How can I be sure IXL Analytics reflects my most recent data?
How do I access my roster?
How do I edit student info on my roster?
Why can't I add another student to my roster?
Can I change a student's username and password?
Do I have to use full first and last names for students in my roster?
Do the children in my membership receive access to all grade levels?
How do I add a child to my membership?
Does a membership include all of my children or do I need to purchase multiple memberships?
What subjects can I purchase on IXL?
How do I cancel my membership?
Teacher & school licenses
If I already have a classroom license, can I add more subjects?
Do students receive access to all grade levels?
Can students access IXL from home?
Can I purchase a classroom license for more than 25 students?
Is there a way to suggest skills to my students?
What do I do if I forget my administrator username or password?
How do I change my administrator password?
As an administrator, how do I set up teacher accounts?
As an administrator, how do I add new students to the master roster?
As an administrator, how do I edit student information on the master roster?
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